Number of users around the globe have reported that Office 365 is constantly crashing or applications (like Outlook) going down. In fact, folks posted these problems of O365 through twitter as well.
It is seriously a frustrating situation because Office 365 is no longer unknown name for businesses and also used by home-users or Organizations worldwide. It is similar like a bundle that has lots of distinct applications under one roof that deliver different functionalities. Unfortunately, shutting down any of the Office services like Outlook, Excel, Word makes users to pull their hair out.
The Office 365 crashing problem can happen in web-version as well as desktop-based applications too. As we know, many O365 subscription plans offer to install complete MS Office programs such as Outlook, Word on local machine or mobile. The greatest part is all these desktop programs can directly connect to cloud and sync with it similar like O365 web programs.
Office 365 applications keep crashing due to various glitches like Server downtime issue, viruses, corrupted files, third-party add-ons and lots more. It means you cannot predict how and when a crash occurs in Office 365; all these nasty flaws can appear at any time in any application. So, it is good to have some workarounds that help the users to figure it out from randomly crashing Office 365 problem. For this, just go through this article further.
Top Fixes – Office 365 Keeps Crashing Problem
In this section, readers will know how to tackle Outlook 365 keeps freezing or crashing issue, and also how helpful backup email Office 365 can be.
1. Turn Off Harmful Add-ins
Add-ons or plug-ins are the programs that provide additional features or functionalities straight from the inbox in Outlook. But, sometimes, these extensions create problem in Outlook application. So, it is better to disable all those add-ons from the program. For this, use the below instructions-
Note: All these steps are applicable for Microsoft Outlook 2016 and 2013.
- Go to File tab.
- Select Options from the pop-out menu.
- After that, opt for Add-ins from left side pane.
- Click on Manage drop-down button and choose COM Add-ins.
- Next, click on Go button adjacent to Manage option.
- Under COM Add-Ins wizard, deselect the add-ins that you do want to exclude and click OK.
- Restart Outlook.
2. Uncheck Graphics Acceleration Option
Hardware graphics acceleration is a way through which hardware’s performance can be enhanced. Sadly, this technique creates freezing or slow down issue in Outlook. So, it is good to disable it.
- Click on File >> Options.
- After that, opt for Advanced option from the left pane to open its section.
- Under Display section, select the checkbox corresponding to Disable hardware graphics acceleration.
- Click on OK to save all the changes.
3. Again Install Office 365 Application
If the above workarounds do not work and Office 365 keeps crashing (Windows 10), then reinstall the Office application again from MS Office 365. For this, go with the below steps-
- On Windows 10, click on Start icon and select Settings option.
- Select Apps option from the Windows Settings page.
- After that, select Apps & features option from the left pane.
- Now, find the Office 365 pack and Uninstall it.
- Next, go to Microsoft Office 365 account and again download the desktop-based Office on the system.
A Permanent Solution to Avoid Office 365 Crashes (Backup)👍
Unexpected issue in Office 365 applications not only interrupt the work-flow, but also detrimental to business. Sometimes, due to Outlook program crash, all the saved data would be lost. And, this data loss is just like ruffling some feathers for O365 users.
So, to overcome that situation, users can backup all Office 365 emails and documents on a safe location with the help of Office 365 Backup Tool. So that whenever Outlook 365 application gets shutdown, there will be no worry about data loss situation.
Now, for creating backup of Office 365 mailboxes, users can download free Office 365 Backup Tool . A versatile tool that creates the backup of O365 mailbox mails and documents on a user’s specified location. Plus, it has various scheduling options to automatically create backup such as Backup Now, One Time, Daily, Weekly, and Monthly. A user is free to select any of the options as per requirement. Even, when a user needs to restore the data back, then download a PST file of it using tool.
Thus, we can say that it is also a great way to prevent the Office 365 mailbox data after Outlook crash situation.
Highlight: The tool comes with both trial and full versions. Users can backup first 100 emails of Office 365 mailbox with the free version, rest features are available with the full Office 365 Backup Software.